Stockholm School of Economics

Overview

The Internet Connectivity Troubleshooting & Network Fundamentals short course at the Stockholm School of Economics is designed to equip participants with practical skills to diagnose and resolve common internet connectivity issues. This four-week program combines theoretical knowledge with hands-on experience, ensuring learners can effectively navigate the complexities of network systems.

What you'll study

The course comprises four comprehensive weeks of study:

1. Week 1: Network Foundations
   • Understanding network communication including IP, subnetting concepts, and gateways.
   • Exploring Wi-Fi fundamentals and identifying common wireless failure symptoms.
   • Conducting baseline connectivity checks in a practical lab setting.
2. Week 2: DNS, Routing, and Service Reachability
   • Learning about DNS resolution and common error patterns.
   • Gaining insights into routing concepts and how to interpret connectivity symptoms.
   • Diagnosing name resolution versus connectivity issues in a lab exercise.
3. Week 3: Troubleshooting Workflow (Device, Router, Modem)
   • Isolating local versus upstream causes of connectivity issues.
   • Verifying configurations and managing safe changes.
   • Engaging in step-by-step troubleshooting scenarios in the lab.
4. Week 4: Capstone Troubleshooting Case
   • Applying your knowledge to a realistic troubleshooting case.
   • Documenting findings and making recommendations.
   • Submitting a comprehensive troubleshooting report along with a lab demonstration.

Entry requirements

No formal degree is required to enroll in this course; however, basic computer literacy is recommended. For non-native English speakers, proof of English proficiency is necessary. Accepted tests typically include IELTS or TOEFL, or equivalent evidence of language skills. Technical prerequisites include access to a computer with internet and the ability to run common diagnostic tools, which will be guided during the course.

Career prospects

Completing this course enhances your ability to troubleshoot network issues in various environments, making you a valuable asset in tech and IT roles. While this program does not automatically qualify graduates for specific post-study work permits, work rights after study depend on local visa and immigration regulations. Factors influencing eligibility may include the duration and level of the qualification, the nature of the study visa, and compliance with visa conditions. For specific work-permit pathways and requirements, consult the immigration authority guidance for your intended country of study.