2026 AI And ChatGPT At Work: Productive AI Use For Beginners

Coursera MOOC / Non-credit USD 49
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2026 AI And ChatGPT At Work: Productive AI Use For Beginners

About this course

This course is designed for people who are completely new to artificial intelligence and want to learn how to start using it in their daily work. You will learn in plain language how AI works, how to interact with it effectively, and how to apply it to real workplace situations. We start with a simple introduction to AI so you understand the core concepts without getting lost in technical jargon. From there, you will learn how to use AI to create high quality written content including emails, reports, blog posts, and social media updates. You will see how AI can help you brainstorm ideas, outline documents, and even polish your writing so it is more professional and engaging. Next, you will explore how to use AI to generate images and videos. This includes step-by-step examples of creating graphics for presentations, visuals for marketing campaigns, and videos for training or social media. You will also learn how to combine AI tools with your existing workflow to save time and improve the quality of your output. The course also covers beginner prompt engineering. This is the skill of giving AI the right instructions to get the best possible results. You will practice creating prompts that are clear, specific, and tailored to your needs so you can get more accurate and useful outputs from AI tools. Another important skill you will learn is how to set up and use a CustomGPT. This allows you to create a version of AI that is trained on your specific information, so it can give you more personalized and relevant answers. You will see how a CustomGPT can serve as a knowledgeable assistant for your business, your projects, or your personal productivity. By the end of the course, you will know how to use AI confidently for text, images, and video, how to improve the quality of your AI interactions through better prompts, and how to integrate AI into your daily work routine. You will also understand how AI can act as a reliable assistant, helping you research, organize information, generate creative ideas, and automate repetitive tasks. This course is suitable for anyone in business, marketing, education, administration, or other fields who wants to start using AI to save time, improve results, and stay competitive in the workplace. No prior technical skills or programming experience are required.

What you'll learn

  • Use AI to create and improve workplace writing including emails, reports, blog posts, and social media content
  • Generate images and videos for presentations, marketing campaigns, and training materials using AI tools
  • Write effective prompts that produce accurate and useful AI outputs
  • Set up and use a CustomGPT trained on specific information for personalized assistance
  • Integrate AI tools into daily work routines to automate repetitive tasks and improve productivity

Course objectives

  • Understand core AI concepts in plain language without technical jargon
  • Apply AI to real workplace situations across business, marketing, education, and administrative tasks
  • Combine AI tools with existing workflows to save time and improve output quality
  • Use AI as a reliable assistant for research, organizing information, and generating creative ideas

Skills you'll gain

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