The AB-900: Microsoft 365 Copilot and Agent Administration Fundamentals certification validates foundational knowledge of how AI-powered assistants and agents operate within the Microsoft 365 ecosystem. It focuses on understanding Microsoft 365 Copilot capabilities, core AI concepts, security and compliance considerations, and the administrative controls required to manage AI-driven productivity tools in a modern workplace.This certification is designed for business users, IT professionals, administrators, and decision-makers who want to understand how Copilot and AI agents enhance productivity, automate workflows, and support data-driven decision-making. It does not require deep technical expertise, making it an ideal starting point for professionals exploring AI adoption and governance in Microsoft 365 environments.By earning this certification, candidates demonstrate their ability to explain Copilot features, understand responsible AI principles, and recognize how organizations can deploy and manage AI tools securely and effectively.What you will learnUnderstand the core concepts of Microsoft 365 Copilot and its role within the Microsoft 365 ecosystem.Learn the fundamentals of Agent Administration and how AI agents support workflow automation and productivity.Identify key Copilot components, including Microsoft Graph, Large Language Models (LLMs), and enterprise data integration.Understand security, compliance, and data governance principles when deploying Copilot in an organization.Explore real-world use cases of Copilot in Word, Excel, PowerPoint, Outlook, and Teams to enhance productivity.Learn how to manage access, administrative roles, and data controls in a Microsoft 365 environment.Understand Responsible AI principles and how Microsoft ensures transparency, safety, and ethical AI usage.Recog
What you'll learn
Understand core concepts of Microsoft 365 Copilot
Identify components such as Microsoft Graph and Large Language Models
Learn about security and compliance principles in AI deployment
Explore real-world applications of Copilot in Microsoft applications
Course objectives
Explain features of Copilot effectively
Recognize key components and their roles in productivity
Manage access and administrative controls in Microsoft 365