This course focuses on enhancing communication skills, particularly in professional settings. It covers various aspects, including the barriers to effective communication, the principles of Nonviolent Communication and empathy, as well as improving written communication especially in remote environments. Learners will also explore asynchronous communication practices using platforms like Slack and learn negotiation techniques that aim for win-win outcomes.
What you'll learn
understanding communication barriers
applying principles of Nonviolent Communication and empathy
improving written communication skills
using Slack effectively for asynchronous communication