AI for Customer Service Professionals

edX MOOC / Non-credit USD 55
Enroll now →
AI for Customer Service Professionals

About this course

Transform customer support with AI. Learn to implement chatbots, analyze sentiment, automate ticketing, and boost CSAT—without deep technical skills.

What you'll learn

  • implement chatbots
  • analyze sentiment
  • automate ticketing
  • boost customer satisfaction (CSAT)

Skills you'll gain

sentiment analysiscustomer serviceai applicationsno-code aichatbotscustomer satisfactionservice improvementticketing automationcustomer support technology

Related courses

Generative AI for Executives and Business Leaders
USD 49
Intelligent Agents and Search Algorithms
USD 49
CPMAI Exam: 570+ Updated Practice Questions for 2026
USD 19.99
Generative AI Cybersecurity & Privacy for Leaders
USD 49
Internet of Things and AI Cloud
USD 49
Introduction to Business Analytics: Communicating with Data
USD 79
AI and Sustainability: Leading Responsibly
USD 49
NVIDIA: Large Language Models and Generative AI Deployment
USD 49
Course details are provided by the platform and may change — always confirm on the provider's site. Links may be affiliate links.