This course offers a thorough overview of ServiceNow's Governance, Risk, and Compliance (GRC) module. It includes key topics like policies, risks, and controls, and is suitable for those new to the field as well as those with some prior knowledge. After completing the course, participants will understand how to activate necessary plugins, manage policy compliance, and configure assessments for risk within ServiceNow.
What you'll learn
Activate required plugins for GRC
Load Authority Documents, Citations, and Control Objectives
Create and publish a policy in ServiceNow
Understand the links between Authority Documents and Policies
Trigger Acknowledgement Campaign requests
Configure audience for Campaigns
Understand the full lifecycle of Risks Management in ServiceNow