Apple Certified Support Professional 10.14

Coursera Certificate USD 49
Enroll now →
Apple Certified Support Professional 10.14

About this course

This course begins by guiding you through the installation and initial configuration of macOS Mojave. You will learn to prepare your system, understand hardware requirements, and navigate various installation options. The modules on OS recovery and initial setup will equip you with the skills to troubleshoot installation issues and configure a macOS environment for optimal performance and user experience. Next, you’ll explore user account management, including creating and configuring different account types, managing multiple users, setting up parental controls, and securing your system with advanced settings like FileVault encryption and Keychain management—essential skills for a secure multi-user environment. The course then covers data management, file systems, and network configuration. You'll learn to manage files, create archives, use Time Machine for backups, and configure network settings, including VPNs and network locations. This knowledge will prepare you to handle complex networking and data scenarios in professional settings. This course is tailored for IT professionals, system administrators, and support technicians who want to achieve Apple Certified Support Professional certification. A foundational knowledge of macOS is recommended, but all essential topics are covered comprehensively to ensure readiness for the ACSP exam.

What you'll learn

  • installation of macOS Mojave
  • system recovery techniques
  • user account management including different account types
  • configuration of parental controls
  • FileVault encryption and Keychain management
  • data management with Time Machine
  • network settings configuration including VPNs

Course objectives

  • to equip students with the knowledge to pass the ACSP certification exam
  • to ensure readiness for managing macOS environments in professional settings

Skills you'll gain

Related courses

Course details are provided by the platform and may change — always confirm on the provider's site. Links may be affiliate links.