Microsoft Dynamics 365 is a business application that combines CRM and ERP capabilities to help you empower your employees, engage customers, and optimize operations. To build dynamic and incisive business solutions with Dynamics 365, you’ll need to have basic understanding of the Microsoft Dynamics CRM platform.This comprehensive 2-in-1 course contains in-depth content balanced with tutorials that put theory into practice. It’s focus is on giving you both the understanding and the practical examples that will allow you indulge in the world of Microsoft Dynamics 365.This training program includes 2 complete courses, carefully chosen to give you the most comprehensive training possible.The first course, Start Up Guide For Microsoft Dynamics 365, course starts off with setting up a Dynamics CRM trial instance and understanding its basic navigation. You will then learn to perform CRUD operations on CRM records. You will also learn to analyse data using dashboards, charts, and reports. Next, you will learn to import and export data from Dynamics CRM. You will work with Dynamics CRM using Outlook.The second course, Designing and Building Custom Apps using Dynamics 365, course starts off with setting up fast and effective collaborative development and a mature Continuous Integration pipeline using Microsoft Team Services, npm, Nuget, and Gulp. You will then learn a framework for effective data modelling of entities within Dynamics 365 and how functionality can be built up in iterations using user story mapping. You will also learn about base currencies to ensure that your custom apps do not run into any challenges as they grow in complexity and usage. Next, you will see how logical and physical architecture of integration with external systems is examined using the new Web-Hooks and Virtual Entity features, allowing data to be both consumed and output in a robust and efficient fashion. You will learn about the new Xrm client API features of the Unified Client provide exciting new ways of
What you'll learn
set up and navigate a Dynamics CRM trial instance
perform CRUD operations on CRM records
analyze data using dashboards, charts, and reports
import and export data from Dynamics CRM
work with Dynamics CRM using Outlook
develop a collaborative development environment using Microsoft Team Services
create effective data models within Dynamics 365
understand integration with external systems using Web-Hooks and Virtual Entities
utilize the Xrm client API features
Course objectives
empower employees through effective data management
engage customers with optimized operations
build dynamic business applications using Dynamics 365