B2B Sales Foundations: Pipeline, Process & Communication

Coursera MOOC / Non-credit USD 49
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B2B Sales Foundations: Pipeline, Process & Communication

About this course

Transform your B2B sales approach with this comprehensive program covering the sales lifecycle from pipeline development to deal closure. With the six-stage sales funnel framework, you'll learn to align activities with buyer readiness. Develop advanced communication skills using DISC profiling to adapt your style to different buyer personalities, building trust through active listening & strategic rapport techniques. Create compelling presentations using visual hierarchy principles, craft memorable sales stories using proven frameworks, & handle objections with structured approaches that uncover true business concerns. Build practical CRM skills for lead tracking that supports AI-driven insights & reliable forecasting. Learn to identify closing moments, select appropriate techniques, & move deals forward with confidence. Expand your pipeline through strategic business development & partnerships that create sustainable growth. Most importantly, shift from feature-selling to value-based conversations using the Four Pillars framework to build defensible business cases that earn executive trust. Through hands-on exercises, real scenarios, and practical tools like objection matrices & one-page strategy templates, you'll develop immediately applicable skills. Perfect for sales professionals ready to advance beyond basic tactics to strategic, consultative selling. You'll confidently navigate complex B2B sales cycles with a systematic approach that consistently delivers results.

What you'll learn

  • understand the sales lifecycle
  • develop advanced communication skills
  • create compelling presentations
  • craft memorable sales stories
  • handle objections effectively
  • build practical CRM skills
  • identify closing moments
  • expand pipeline through strategic partnerships

Course objectives

  • shift from feature-selling to value-based selling
  • build trust with clients
  • navigate complex B2B sales cycles
  • adapt sales strategies to different buyer personas

Skills you'll gain

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