Building Smart Business Assistants with IBM Watson

Coursera MOOC / Non-credit USD 9.99
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Building Smart Business Assistants with IBM Watson

About this course

This is two-hour project-based course teaches how to create a smart chatbot for your business using IBM Watson Assistant, and deploy it to live preview link. You will learn how to harness the power of AI to answer customer questions on multiple platforms. In this project, each step is demonstrated and you can follow along by repeating each step of the process. Take additional time after each step to make your conversation as robust as you desire. In this project you will learn: How to create an IBM Cloud account and Watson’s Assistant. How to configure a Watson's Assistant to capture customer goals from their input. How to build meaningful dialogs in Watson's Assistant. How to configure IBMs Watson Assistant to extract objects from customers input. How to deploy a live version of your Watson Assistant to interact with online customers.

What you'll learn

  • Create an IBM Cloud account and set up Watson Assistant
  • Configure a Watson Assistant to meet customer goals
  • Build engaging dialogs within Watson Assistant
  • Extract useful information from customer inputs
  • Deploy a live version of the Watson Assistant

Course objectives

  • Teach participants how to utilize AI to enhance customer interactions
  • Guide learners through the process of chatbot development from setup to deployment

Skills you'll gain

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