Building Virtual Relationships and Buyer Engagement

Coursera MOOC / Non-credit USD 49
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Building Virtual Relationships and Buyer Engagement

About this course

Master the essential skills for developing deep, trust-rich relationships in virtual sales environments. This course provides actionable strategies to present yourself with authority online, drive engagement with diverse buyers in India and the USA, and build rapport in multicultural settings. You’ll learn to read non-verbal cues over video, deliver compelling virtual first impressions, and sustain buyer interest from the first touch to late-stage discussions. By the end, you will confidently command virtual rooms and consistently deliver standout sales experiences.

What you'll learn

  • how to read non-verbal cues in virtual settings
  • strategies for driving engagement with diverse buyers
  • techniques for building rapport in multicultural contexts
  • methods for sustaining buyer interest throughout the sales process

Course objectives

  • to help learners master virtual sales techniques
  • to develop skills for effective online communication
  • to increase confidence in engaging with buyers remotely

Skills you'll gain

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