Capstone: Integrated Sales Excellence

Coursera Certificate USD 49
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Capstone: Integrated Sales Excellence

About this course

Today's sales representatives must seamlessly blend relationship-building skills with technology proficiency to succeed in competitive markets. This intensive capstone simulates authentic B2B sales scenarios where you'll manage territories, generate pipeline, and close deals for a technology company. Drawing on every skill from the certificate program, you'll plan territories, execute multi-channel prospecting, conduct discovery calls, deliver presentations, handle objections, negotiate terms, and expand accounts. Through hands-on application with CRM systems, AI tools, and communication platforms, you'll demonstrate mastery of modern selling techniques. By completion, you'll have produced a comprehensive sales portfolio including territory plans, prospecting campaigns, discovery frameworks, proposals, and negotiation strategies. These deliverables, combined with interview preparation and career planning resources, position you to confidently pursue and excel in entry-level sales representative roles across any industry.

What you'll learn

  • manage sales territories
  • generate sales pipelines
  • close deals
  • conduct discovery calls
  • deliver effective presentations
  • handle objections
  • negotiate terms
  • expand accounts

Course objectives

  • demonstrate mastery of modern selling techniques
  • create a comprehensive sales portfolio
  • prepare for entry-level sales representative roles

Skills you'll gain

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