Cisco Certified Support Technician IT Support - 100-140

Coursera Certificate USD 49
Enroll now →
Cisco Certified Support Technician IT Support - 100-140

About this course

Advance your IT career with a hands-on, learner-focused course designed to prepare you for the Cisco CCST IT Support 100-140 certification. Through a series of courses, you’ll master the essential roles and responsibilities of an IT support technician, develop effective troubleshooting workflows, and learn to manage and document incidents with professional clarity. Gain practical experience working with hardware, software, networking, and mobile devices, while building critical skills in customer engagement, safety, and technical problem-solving—empowering you to confidently resolve issues and support modern business environments.

What you'll learn

  • develop effective troubleshooting workflows
  • manage and document incidents
  • work with hardware and software
  • enhance customer engagement skills

Skills you'll gain

Related courses

Course details are provided by the platform and may change — always confirm on the provider's site. Links may be affiliate links.