Conflict Management: Negotiation

edX MOOC / Non-credit USD 199
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Conflict Management: Negotiation

About this course

Learn the fundamentals of negotiation as a conflict management strategy and identify the strategies that will lead you to optimal outcomes and negotiation success.

What you'll learn

  • understand fundamental negotiation techniques
  • identify strategies for optimal negotiation outcomes
  • apply conflict management strategies in real-world scenarios

Skills you'll gain

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