Core Skills for Conflict Management
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About this course
Build practical skills for handling conflict in one-on-one, group, and mediation settings. Learn to communicate concerns clearly, reduce tension, and support resolution with confidence and care.
What you'll learn
- communicating concerns clearly
- reducing tension in conflict situations
- supporting resolution in one-on-one and group settings
Course objectives
- build skills for conflict resolution
- enhance communication abilities in tense situations
- gain confidence in mediation
Skills you'll gain
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