Craft Territory Playbook

Coursera MOOC / Non-credit USD 49
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Craft Territory Playbook

About this course

After going through the learning items you will be able to draft a focused six-month territory strategy that segments accounts by Ideal Customer Profile (ICP), sets realistic pipeline goals, and incorporates AI propensity signals. You will also be able to run a mid-cycle gap analysis against targets and recommend strategic pivots that improve outcomes while there is still time to act. Craft Territory Playbook is designed for sales professionals like you who are expected to think beyond individual deals and take ownership of territory-level results. Instead of treating territory planning as a one-time exercise, this course will help you build a repeatable way of prioritizing accounts, translating revenue targets into defensible pipeline expectations, and making informed adjustments when performance drifts. What makes this course unique is its emphasis on judgment and decision-making under real-world constraints. You will work through realistic scenarios, practice reasoning through trade-offs, and learn how to use AI signals as inputs rather than directives. The result is a practical, strategy-first approach that strengthens focus, credibility, and control throughout the sales cycle.

What you'll learn

  • Draft a six-month territory strategy that segments accounts by Ideal Customer Profile
  • Set realistic pipeline goals based on revenue targets
  • Incorporate AI propensity signals into territory planning decisions
  • Conduct mid-cycle gap analysis against performance targets
  • Recommend strategic pivots to improve sales outcomes during active cycles

Course objectives

  • Build a repeatable method for prioritizing accounts within a sales territory
  • Translate revenue targets into defensible pipeline expectations
  • Make informed adjustments when sales performance drifts from plan
  • Develop judgment and decision-making skills for real-world sales constraints
  • Use AI signals as inputs rather than directives in territory planning

Skills you'll gain

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