Data-Driven Decision Making in Account Management

Coursera MOOC / Non-credit USD 49

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Data-Driven Decision Making in Account Management

About this course

This course equips learners with essential skills in data analysis and financial management to support effective decision-making in account management. Learners will explore techniques for managing financial data, analyzing key performance indicators, and using customer data to enhance account strategies. The course emphasizes technology-driven approaches — including Power BI, Excel, and Microsoft Copilot — to collect, process, and visualize data efficiently.

What you'll learn

data analysis techniques
financial management skills
understanding key performance indicators
utilizing Power BI for data visualization
managing customer data effectively

Course objectives

to develop skills in data analysis for account management
to enhance financial decision-making processes
to utilize technology effectively for data management

Skills you'll gain

decision making power bi data visualization excel data analysis microsoft copilot customer data financial management key performance indicators account management

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