Difficult Conversations at Work: Assertive Communication
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About this course
This course on assertive communication equips you with practical strategies for managing difficult conversations in the workplace. Through interactive role-plays set in a fictional environment, you'll gain insights into expressing yourself honestly while maintaining respect for others. Guided by an experienced instructor, you'll practice real-world scenarios that empower you to tackle conflicts confidently and effectively.
What you'll learn
- how to handle workplace conflict
- effective assertive communication techniques
- the ability to conduct role-plays for practice
Course objectives
- to develop skills for expressing oneself assertively
- to improve ability to resolve workplace challenges
- to learn through structured practice and feedback
Skills you'll gain
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