Efficient Workflows and Sales Operations

Coursera MOOC / Non-credit USD 49
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Efficient Workflows and Sales Operations

About this course

This course empowers learners to streamline sales workflows and enhance operational efficiency using AI technologies, with a focus on mastering Copilot and AI automation. Participants will explore advanced time management techniques, learn to automate repetitive tasks, and integrate multi-app workflows involving tools like Outlook, Teams, and Dynamics. They will also optimize sales operations through AI-driven solutions, with ongoing Copilot feature mastery as a key component. Troubleshooting, quality assurance, and data security will be emphasized, with learners required to include these elements as mandatory portfolio artifacts.

What you'll learn

  • streamlining sales workflows
  • mastering AI automation tools
  • automating repetitive tasks
  • integrating multi-app workflows
  • optimizing sales operations
  • enhancing data security and troubleshooting skills

Course objectives

  • improve operational efficiency in sales roles
  • apply AI-driven solutions effectively
  • develop advanced time management skills

Skills you'll gain

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