Emotional Intelligence

Coursera MOOC / Non-credit USD 49

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Emotional Intelligence

About this course

Whether you are an aspiring or established leader, emotional intelligence is critical in the workplace. In this course, you'll learn about the core human emotions, how to effectively read and respond to emotional situations, and applying emotional reasoning in professional settings. Complete with interactive exercise, job aids, and other resources, this course will prepare you to navigate challenging emotional situations with confidence.

What you'll learn

Understand core human emotions
Read and respond effectively to emotional situations
Apply emotional reasoning in professional contexts

Skills you'll gain

conflict resolution interpersonal skills professional development self-awareness leadership skills communication emotional intelligence empathy workplace relationships emotional reasoning

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