Deal with tough situations easierThis course deals with Managing Yourself and Emotional IntelligenceEmotional Intelligence: A set of emotional, social and relational skills that guides the way we perceive, understand and express ourselves; connect with others; manage interpersonal exchange; cope with challenges; and apply emotional information in an effective, meaningful way.Research indicates that emotional intelligence can be learned and be measurable differences directly associated with professional and personal success. Furthermore, it may be responsible for up to 80% of the success we experience in life.The basic areas of emotional intelligence are self-awareness, self-management; empathy/social awareness and relationship management.EIQ Self-AwarenessSelf-awareness reflects understanding, personal acceptance & an overall understanding of personal psychology. Self-awareness is foundational to social awareness & self-management.Factors Include:Personality elementsLearning stylesMental attitudes & statesComfort & discomfortStrengths &weaknessesSelf-acceptanceSelf esteemEmotional Well-beingConfidenceSelf-perceptionMindfulnessSelf-Awareness/Understanding: a conscious, deliberate reflection on personal identity, image, feelings, motives, desires & how these are associated with perceptions of self in the context of various situations. Empathy & understanding of self. Knowing why emotions occur. Being authentic.Self-Appreciation, Accep
What you'll learn
increase self-awareness
enhance self-management skills
develop empathy and social awareness
improve relationship management
cope with challenges more effectively
Course objectives
to equip learners with emotional intelligence skills for career mastery
to provide techniques for managing interpersonal exchanges
to help individuals cope with tough situations more effectively