Foundations of Client Care

edX MOOC / Non-credit USD 117.6

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Foundations of Client Care

About this course

Foundations of Client Care is designed to enhance your understanding of how to effectively engage and support clients. This course emphasizes the importance of communication, empathy, and professional relationships in providing excellent client care. You’ll explore strategies to improve client satisfaction and retention, which are crucial for success in any service-oriented industry.

Skills you'll gain

customer service communication client relationships empathy professionalism retention client care satisfaction

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