GenAI for Marketing and Customer Insights

Coursera Certificate USD 49
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GenAI for Marketing and Customer Insights

About this course

Generative AI is revolutionizing marketing by enabling unprecedented personalization and data-driven decision making. This comprehensive specialization equips marketing professionals with practical GenAI skills to create targeted campaigns, analyze customer behavior, and drive business growth. Through 16 hands-on courses, you'll learn to leverage tools like ChatGPT, Google Ads AI, and analytics platforms to automate content creation, optimize customer journeys, and extract actionable insights from big data. You'll master AI-powered personalization at scale, from email marketing and social media campaigns to dynamic advertising and customer segmentation. Whether you're a marketing manager, data analyst, or digital marketing specialist, this program provides the strategic framework to integrate GenAI into existing workflows while maintaining ethical standards. By completion, you'll have built a portfolio of AI-enhanced marketing projects and gained expertise in emerging MarTech tools that position you at the forefront of marketing innovation.

What you'll learn

  • leveraging ChatGPT for content creation
  • analyzing customer behavior using AI tools
  • automating marketing campaigns with generative AI
  • optimizing customer journeys through data insights
  • mastering AI-powered personalization techniques

Course objectives

  • equip marketing professionals with GenAI skills
  • build a portfolio of AI-enhanced marketing projects
  • understand the ethical considerations in AI marketing

Skills you'll gain

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