GenAI for Sales: Prospecting, Pitching, and Growth

Coursera MOOC / Non-credit USD 49
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GenAI for Sales: Prospecting, Pitching, and Growth

About this course

The best SDRs & BDRs are not the ones who make the most calls, they are the ones who target the right prospects, qualify leads faster, & craft outreach that gets responses. Generative AI makes all of that more efficient, more personalized, & more scalable. This program teaches you how to put it to work. GenAI for Sales Development is an intermediate program designed for Sales Development Representatives, Business Development Representatives, Inside Sales professionals, & lead generation specialists who want to integrate GenAI tools into every stage of their prospecting & outreach workflow. Across ten focused courses & guided projects, you will build the complete AI-powered sales development skill set: applying GenAI broadly to sales workflows, using AI for lead scoring & identification, streamlining lead qualification through automation, interpreting conversational AI signals from discovery calls, crafting personalized proposals & presentations, building visual sales graphics, identifying business growth opportunities, & analyzing deal performance using Claude AI. You will work with tools including ChatGPT, OpenAI GPT, Google Gemini, Claude AI, Microsoft Copilot, HubSpot CRM, Salesforce, PowerPoint, & Canva throughout, applying hands-on techniques to realistic sales development scenarios. By the end of the program, you will be equipped to prospect smarter, qualify faster, & close more conversations with the AI-powered outreach skills modern sales development roles demand.

What you'll learn

  • apply generative AI to sales workflows
  • use AI for lead scoring and identification
  • streamline lead qualification through automation
  • interpret conversational AI signals from discovery calls
  • craft personalized proposals and presentations
  • create visual sales graphics
  • identify business growth opportunities
  • analyze deal performance using Claude AI

Course objectives

  • equip sales professionals with AI-powered outreach skills
  • enhance prospecting and qualification processes
  • increase efficiency in sales development roles

Skills you'll gain

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