How to start call center and grow from 0 to 100 employees
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About this course
This course is designed to guide you through the process of establishing a successful call center, whether you're starting from scratch or looking to expand. You'll learn how to attract international clients directly, creating a solid master plan to scale your business to 100 employees efficiently. It's a great resource for anyone interested in entrepreneurship and operations within the BPO industry.
What you'll learn
- how to acquire international clients
- steps to establish a call center
- strategies for growing a business to 100 employees
Course objectives
- to develop a plan for starting a BPO business
- to understand client acquisition without intermediaries
- to learn scaling techniques in the call center industry
Skills you'll gain
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