Inclusive Communication and Behavior in the Workplace

Coursera MOOC / Non-credit USD 49
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Inclusive Communication and Behavior in the Workplace

About this course

"Inclusive Communication and Behavior in the Workplace" is an thought-provoking, short-form course designed for beginners interested in developing their inclusive practices. Comprising two interactive lessons, the first focuses on communication exploring the essentials of inclusive language, active listening, and empathy. The second lesson pivots to behavior, inviting participants to reflect on their own practices through self-assessment and interactive scenarios. Blending real-life examples and theoretical frameworks, this course provides participants with the tools to foster an inclusive work culture.

What you'll learn

  • understanding inclusive language
  • practicing active listening
  • developing empathy
  • self-assessment of communication habits

Course objectives

  • to foster an inclusive work culture
  • to improve personal communication skills
  • to reflect on and assess one's behavior in workplace interactions

Skills you'll gain

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