IT Support Case Studies
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About this course
This Capstone course provides a series of case studies for demonstrating skills to perform in a Technical Support role. It also includes a practice exam to help you prepare for the CompTIA IT Fundamentals (Tech+) Certification Exam.
What you'll learn
- understand the key responsibilities of a Technical Support role
- navigate common IT challenges through case studies
- prepare for the CompTIA IT Fundamentals (Tech+) Certification Exam
Skills you'll gain
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