KPI Development: Build KPIs from Strategy & CSF [EN]
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About this course
This course focuses on developing effective Key Performance Indicators (KPIs) tailored to your business strategy. It provides practical tools and frameworks, allowing you to distinguish between meaningful metrics and those that are just for show. You will learn how to create KPIs that align with your company's goals, visualize data for leadership decisions, and navigate common pitfalls in KPI development.
What you'll learn
- Identify critical success factors (CSFs)
- Differentiate between vanity and actionable metrics
- Design clear, business-aligned KPIs
- Visualize data in ways that support leadership decisions
- Understand common traps in KPI formulation
Skills you'll gain
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