This course explores the various technologies utilized in the banking sector in Indonesia. You'll learn about internet banking, mobile banking, data security systems, and the essential role technology plays in enhancing operational efficiency and customer service in banking. The course provides insights into the benefits of information technology in banking, such as improved transaction processes and customer engagement through chatbots.
What you'll learn
understand the different types of banking technologies
identify the benefits of IT in banking operations
recognize the role of mobile and internet banking
explore data security measures in banking
Course objectives
to familiarize students with banking technologies
to discuss the impact of information technology on banking efficiency
to explain customer service innovations in banking