Managing Conflict

Coursera MOOC / Non-credit USD 49
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Managing Conflict

About this course

Do you want the best strategies for handling conflict in person, over the phone or in an email? Learn the skills to recognize and address conflicts from this Managing Conflict course!

What you'll learn

  • strategies for handling conflicts
  • skills to recognize conflicts
  • techniques for addressing conflict in different communication mediums

Skills you'll gain

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