About the Marketing Cloud Advanced Cross Channel Accredited Professional CredentialThe Marketing Cloud Advanced Cross Channel Accredited Professional recognizes individuals with practical knowledge and experience across key cross-channel topics in Marketing Cloud. It suits professionals who want to demonstrate how they advise on capabilities, features, value, and best practices to deliver solutions that meet customer requirements.Audience DescriptionThis credential is aimed at Salesforce Partners who work with Marketing Cloud to plan, build, or govern multi-channel programs.Candidates typically have at least one year of hands-on experience and strong consultative skills, including the ability to:Identify common use cases for multi-channel journey development.Define key product terminology.Explain how data moves in and out of each studio.Describe core components of standard implementations for:Mobile SMS (MobileConnect)Mobile Push (MobilePush)Distributed MarketingSocial StudioDistinguish Engaging, Publishing, and Analyzing tactics in Social Studio; list supported social channels and depth of engagement; outline Social Studio roles.Use dashboards for executive and campaign reporting.Explain Distributed Marketing licensing and patterns for cross-channel messaging.Apply Journey Builder data management best practices and orchestration strategies across channels.Explain trigger scenarios and trigger types.Describe Marketing Cloud Einstein capabilities, where they fit, and how to configure them with required dependencies.Purpose of this GuideThis guide helps you assess readiness for the Marketing Cloud Advanced Cross Channel Accredited Professional exam. It outlines the t
What you'll learn
Understand common use cases for multi-channel journey development
Explain how data moves across different studios within Marketing Cloud
Utilize dashboards for reporting on campaign performance
Apply Journey Builder data management best practices
Course objectives
Prepare for the Marketing Cloud Advanced Cross Channel Accredited Professional exam
Master core product terminology and concepts
Demonstrate the ability to configure Marketing Cloud Einstein capabilities