Meeting Mastery: Clear Outcomes, Better Decisions

Coursera MOOC / Non-credit USD 49
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Meeting Mastery: Clear Outcomes, Better Decisions

About this course

e.g. This is primarily aimed at first- and second-year undergraduates interested in engineering or science, along with high school students and professionals with an interest in programming.Meetings shouldn’t be where work goes to die. In this course, you’ll learn a practical system for turning meetings into clear outcomes, better decisions, and consistent follow-through—whether your team is in-person, remote, or hybrid. You’ll start by diagnosing why meetings fail and how to decide when you shouldn’t meet at all. Then you’ll learn to define purpose and outcome statements, choose the right meeting type and cadence, and design agendas that drive results instead of endless discussion. You’ll also master the “before the meeting” work: writing pre-reads that people actually read, selecting the right participants using RACI/RASCI, and assigning roles that keep meetings moving. From there, you’ll level up your facilitation: timeboxing, WIP limits, inclusive techniques that surface every voice, and decision frameworks like RAPID and reversible vs. one-way decisions. Finally, you’ll build habits that stick—capturing decisions and action items so progress doesn’t evaporate after the call ends. By the end, you’ll be able to run fewer meetings—and make the ones you keep dramatically more effective.

What you'll learn

  • diagnose why meetings fail
  • decide when not to hold a meeting
  • create clear purpose and outcome statements
  • design effective meeting agendas
  • write engaging pre-reads
  • select appropriate participants using RACI/RASCI
  • assign roles that facilitate discussion
  • apply timeboxing and WIP limits
  • use inclusive techniques to encourage participation
  • implement decision frameworks like RAPID

Course objectives

  • help professionals run more effective meetings
  • build lasting habits for capturing decisions
  • ensure follow-through on action items post-meeting

Skills you'll gain

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