This course focuses on preparing for the Microsoft Dynamics 365 Customer Service Functional Exam (MB-230). You'll work through three high-quality practice exams that closely resemble the actual test, allowing you to familiarize yourself with the format and question types. Each exam includes detailed explanations, helping you understand not just the correct answers but also the concepts behind them, setting you up for success.
What you'll learn
understanding of Microsoft Dynamics 365 Customer Service functionalities
practice with realistic exam questions
ability to engage with detailed answer explanations