Microsoft Dynamics 365 for Field Service is a complete field service management software that includes service locations, service agreements, customer assets, predictive maintenance, preventative maintenance, work order management, resource management, product inventory, scheduling and dispatch, mobility, collaboration, customer billing, and analytics. As a Certified Field Service Solution Architect based in Canada. I will provide you some real life Field service project experience, Implemented for more than 8 industries.
What you'll learn
understanding service locations and service agreements
managing customer assets
implementing predictive and preventative maintenance
overseeing work order and resource management
utilizing analytics for customer billing and service improvement