Welcome to Exam MB-910 and MB-920 Practice Tests Updated Get Microsoft Exams Practice Tests Verified Questions and Answers including Hotspot and Drag drop questions.Exam MB-910: Microsoft Dynamics 365 Fundamentals (CRM) :-Whether you are a business stakeholder, functional consultant at the start of your career or a student, this certification is a validation of your broad knowledge of the customer engagement apps in Microsoft Dynamics 365, including:Marketing capabilitiesThe automation of the sales, service, and support lifecyclesThe Microsoft Certified: Dynamics Fundamentals (CRM) certification could be a great fit for you if you’d like to:Understand the core capabilities across the Dynamic 365 customer engagement apps.Validate your Dynamics 365 skills.Highlight your understanding of business operations and customer engagement.Demonstrate capability in Dynamics 365 customer engagement capabilities to move to the next level.It is recommended for tech-savvy individuals with some basic knowledge of business functions like marketing, sales, and services.This exam covers the features and capabilities of:Microsoft Dynamics 365 Customer Insights - JourneysDynamics 365 SalesDynamics 365 Customer ServiceDynamics 365 Field ServiceAs a candidate for this exam, it will be helpful for you to have a basic understanding of:Business processesComputer skillsMB-910 Exam Topics :-Describe Microsoft Dynamics 365 Customer Insights - Journeys Describe Dynamics 365 Sales Describe Dynamics 365 Customer Service Describe Dynamics 365 Field Service Explore the core capabilities of custom
What you'll learn
Understand the core capabilities of Microsoft Dynamics 365 customer engagement apps
Identify features of Dynamics 365 Sales, Customer Service, and Field Service
Validate your skills related to business operations and customer engagement
Course objectives
Prepare for the MB-910 and MB-920 certification exams
Enhance your knowledge of Microsoft Dynamics 365 functionalities
Demonstrate your understanding of customer engagement approaches