On-Premises Cisco Collaboration Solution

Coursera Certificate USD 49
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On-Premises Cisco Collaboration Solution

About this course

Transform the way your organization communicates. This course is designed for IT professionals seeking in-depth knowledge of Cisco’s industry-leading collaboration platform. Through a focused, hands-on curriculum, you’ll explore essential deployment models—including single-site, centralized, distributed, and clustering over WAN—while learning to design resilient systems using 1:1 and 2:1 redundancy models. You’ll discover how to configure and optimize critical network services (NTP, DHCP, DNS, TFTP), manage endpoint lifecycles from PoE power-up to secure registration, and implement robust QoS strategies for seamless performance. Unique to this course is its detailed coverage of dial plans, call routing, and class of service, including advanced features like Partitions, CSS, ToD routing, CMC, and FAC for granular call control and cost savings. By completing this course, you’ll gain practical skills in monitoring, maintaining, and troubleshooting CUCM using Cisco’s trusted tools. Stand out in your field with expertise that empowers secure, reliable, and efficient collaboration—essential for today’s connected enterprises.

What you'll learn

  • Understand deployment models for Cisco collaboration solutions
  • Design resilient systems with redundancy models
  • Configure and optimize NTP, DHCP, DNS, and TFTP services
  • Manage endpoint lifecycles and implement QoS strategies
  • Monitor, maintain, and troubleshoot CUCM

Skills you'll gain

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