This advanced course focuses on equipping experienced professionals with the skills needed to create, evaluate, and refine quality management systems (QMS) at an enterprise level. By linking ISO 9001:2015 standards to practical application, you'll learn to apply a risk-based approach that enhances efficiency and decision-making. The course covers essential methods like Statistical Process Control and Failure Mode and Effects Analysis, providing real-world examples on how proactive risk management can lead to improved organizational outcomes.
What you'll learn
Understanding ISO 9001:2015 and its practical application
Implementing risk-based thinking in quality management
Using Performance Indicator (KPI) trees for measurable outcomes
Applying Statistical Process Control (SPC) and other quality improvement methods
Course objectives
To develop skills for architecting and optimizing quality management systems
To master methods for continuous improvement in quality management