Exam Purpose and AudienceThe 'ServiceNow CIS-PA' Quebec Delta exam certifies that a participant has successfully understood the new features offered in the Quebec Release and how these interact with existing functionality. This course helps you familiarise yourself with the exam format and structure and practice your knowledge in a simulated exam environment. Exam Scope Architecture and Deployment List the Performance Analytics solution components Define Deployment Tasks and Sequence Identify Common Use Cases Recognise Personas and Stakeholders Configure Indicators and Indicator SourcesConfigure Source Conditions and Facts Tables Distinguish between Indicator Types Define Indicator Configuration Properties Create Aggregation Scripts Configure Breakdowns and Breakdown Sources Configure Breakdown Sources Perform Breakdown Mappings Create Breakdown Matrix and apply Exclusions Create Scripts for Scripted Breakdown Mappings Configure Bucket Groups Data Collection Define the Data Collection Process Flow Configure Collection Configuration Properties Fine-Tune and Troubleshoot Collection Data Visualisation Build Performance Analytics Widgets Configure and apply Interactive Filters Choose the Appropriate Visualisation Create Dashboards and Manage Access Manage Dashboard Performance Administration and Solutions Manage Configurations using the Admin Co
What you'll learn
Understand the components of the Performance Analytics solution
Configure indicators and create aggregation scripts
Manage data collection and troubleshoot collection processes
Build and manage Performance Analytics dashboards
Course objectives
Familiarize students with the structure and format of the CIS-PA exam
Equip students with skills to configure and manage performance analytics
Prepare students to fine-tune data collection processes