This course contains the use of Artificial Intelligence.|| UNOFFICIAL COURSE ||In today's fast-paced digital environment, organizations need effective product leaders who can align business strategy, customer needs, and Agile development teams at scale. This course is designed to provide a comprehensive understanding of the Scaled Agile Framework (SAFe) Product Owner and Product Manager roles, helping learners develop the knowledge and practical skills required to drive successful product development and value delivery within Agile enterprises.Throughout this course, you will explore the foundations of SAFe and the Lean-Agile mindset, gaining a clear understanding of the principles, values, and practices that enable organizations to deliver innovative solutions efficiently. You will learn how Product Owners and Product Managers contribute to organizational success, how their responsibilities differ, and how they collaborate to ensure strategic alignment and continuous customer value.The course takes a customer-centric approach to product development by introducing Design Thinking concepts, market personas, empathy mapping, and customer journey mapping techniques. These essential practices will help you better understand customer needs, identify opportunities for improvement, and create products that solve real-world problems.You will also develop expertise in managing product backlogs and defining work at multiple levels, including epics, features, stories, and enablers. The course explains how to create effective user stories, establish meaningful acceptance criteria, define completion standards, and prioritize work using the Weighted Shortest Job First (WSJF) method. These skills are critical for ensuring that development teams focus on delivering the highest-value outcomes.A major focus of the course is Program Increment (PI) Planning, one of the most important events within the SAF
What you'll learn
understanding of the SAFe framework
ability to manage product backlogs
skills in creating user stories and acceptance criteria
knowledge of Design Thinking concepts
experience with empathy mapping and customer journey mapping
Course objectives
provide a clear understanding of the SAFe roles
equip learners with practical skills for Agile product development
highlight the collaboration between Product Owners and Product Managers