Salesforce Admin Certification Preparation

Coursera Certificate USD 49
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Salesforce Admin Certification Preparation

About this course

Struggling to break into the booming Salesforce ecosystem without hands-on CRM experience? This Salesforce Admin Certification Preparation Specialization closes that gap with practical, job-ready skills to configure, manage, & optimize Salesforce like a professional administrator. Built for beginners, IT professionals, graduates, & career switchers, it takes you from CRM fundamentals to advanced Salesforce administration. Learn Salesforce setup, Classic vs. Lightning navigation, and core offerings, then manage leads using list views, Web-to-Lead forms, quotes, and AppExchange apps. Next, turn data into insights by building reports, charts, and dashboards with Lightning Report Builder. Finally, secure and scale organizations using OWD, role hierarchies, profiles, and permission sets while automating processes with Workflow Rules and Process Builder. You'll be able to manage users, data, security, and automation in real Salesforce environments, ready for Salesforce Administrator certification and in-demand admin roles. What sets this specialization apart is its 20+ hands-on demos and certification-aligned curriculum built on real admin scenarios, not theory. Enroll today and start building your Salesforce Admin career with confidence. Disclaimer: Salesforce, Lightning, and related marks are trademarks of Salesforce, Inc. This course is not affiliated with or endorsed by Salesforce.

What you'll learn

  • Understand the fundamentals of CRM.
  • Configure and manage Salesforce environments.
  • Utilize Lightning Report Builder to create reports, charts, and dashboards.
  • Implement security measures using role hierarchies and profiles.
  • Automate processes using Workflow Rules and Process Builder.

Course objectives

  • Prepare for the Salesforce Administrator certification.
  • Gain practical, job-ready skills relevant to Salesforce administration.
  • Familiarize yourself with both Classic and Lightning navigation.

Skills you'll gain

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