Salesforce Agentforce Real-Time Project Implementation

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Salesforce Agentforce Real-Time Project Implementation

About this course

Welcome to the Salesforce Agentforce Real-Time Project Implementation Course, where you'll learn to build AI agents in real-world scenarios.The demand for Agentforce is growing rapidly, yet many Salesforce professionals still lack hands-on experience. This course is designed to bridge that gap by guiding you through practical projects that help you build real-time AI agents with confidence.Whether you're learning Agentforce for the first time or building a POC for your clients, this course offers hands-on experience and the confidence you need to work effectively with Agentforce. you will build Projects that you can confidently explain in an Interview , You’re encouraged to share them with recruiters and hiring managers.in this course, we’ll build real time projects from scratch:1. Roomie Agent In this project, we’ll begin by building our very first AI Agent — Roomie, a virtual assistant for a luxury hotel website. This is a beginner-friendly project that introduces you to the foundational concepts of Agentforce.You’ll learn how to:Create your first Agentforce AI AgentDefine reusable actions that power specific tasks like room service and food orderingTrain the agent to ask the right questions at the right timeLeverage context to offer personalized and accurate responsesIntegrate the agent with a customer-facing Experience Cloud site, accessible to any hotel guest — no login requiredRoomie is designed to assist hotel guests throughout their stay. It can:Help onboard new customersAssist with food order placementHandle room service requestsS

What you'll learn

  • Create and implement AI agents using Agentforce
  • Define and develop reusable actions for specific tasks
  • Train AI agents to respond accurately and contextually
  • Integrate AI agents with customer-facing platforms

Course objectives

  • Provide hands-on experience in building AI agents
  • Bridge the gap between theoretical knowledge and practical application
  • Encourage sharing of completed projects for career opportunities

Skills you'll gain

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