This course contains the use of artificial intelligence.Salesforce Business Analyst (BA) Course | Certification Prep + Real ProjectSalesforce projects are growing rapidly — but success doesn’t come from technology alone.It comes from professionals who can understand the business, translate requirements, and align solutions with Salesforce capabilities.That’s exactly what a Salesforce Business Analyst does.This course is designed to take you from zero to job-ready, with a strong focus on real-world project experience and certification preparation.What Makes This Course DifferentBuilt around a real end-to-end Salesforce BA project (Capstone)Focus on business analysis skills — not coding or heavy admin workCovers actual workflows used in Salesforce implementationsAligned with Salesforce BA certification conceptsWhat You Will LearnStakeholder discovery & elicitationProcess mapping & business analysisRequirements, user stories & AgileUAT, testing & release readinessSalesforce solutioning (config vs customize)AI, Einstein & Agentforce basicsCapstone Project — Real ExperienceApply everything in a complete Salesforce BA project, including:Stakeholder analysisProcess mappingRequirements and user storiesSolution decisioning (no-code first)UAT planning and executionEnd-to-end traceabilityWho This Course Is ForAspiring Salesforce Business AnalystsBusiness
What you'll learn
stakeholder discovery and elicitation
process mapping and business analysis
requirements gathering and user story creation
Agile methodologies
user acceptance testing (UAT) planning and execution
Salesforce solution decisioning
Course objectives
to equip students with practical skills in business analysis within the Salesforce ecosystem
to prepare students for Salesforce BA certification
to provide hands-on experience through a capstone project