This course provides a thorough preparation for the Salesforce Certified AI Associate certification exam. You'll explore key topics like AI fundamentals specific to Salesforce, the ethical implications of AI, and the importance of data quality. The course combines practice tests with valuable feedback from experienced Salesforce professionals, which helps you to identify and bridge any gaps in your knowledge.
What you'll learn
explain basic AI principles and applications within Salesforce
identify CRM AI capabilities
describe ethical challenges of AI
apply Salesforce's Trusted AI Principles to scenarios