About the Salesforce Omnistudio Consultant CertificationThe Salesforce Omnistudio Consultant certification validates your ability to design cloud-based solutions using Omnistudio tools. Certified consultants are able to explain how the tools work, choose the right ones for business requirements, and design scalable solutions that drive long-term success for customers.Who Is This Certification For?This exam is ideal for professionals involved in digital transformation projects who want to showcase their Salesforce and Omnistudio knowledge. Candidates typically have at least 1 year of Salesforce experience and 2–5 years in roles such as:Business Analyst / Business ConsultantConsultant or Senior ConsultantSolution ArchitectProject, Product, or Program ManagerDelivery Manager or DirectorUX DesignerKey Knowledge AreasSuccessful candidates should know how to analyze business needs and apply the right Omnistudio tools. Skills and knowledge include:Understanding CRM processes and Salesforce Sales, Service, and Experience CloudsWorking with FlexCards, OmniScripts, DataRaptors, Integration Procedures, Expression Sets, and Decision MatricesGathering requirements, planning solutions, and applying best practicesCustomizing user experience (UX/UI) and adapting prebuilt industry processes No coding is required — you don’t need JavaScript, Apex, or Salesforce security configuration knowledge for this certification.Exam DetailsFormat: 60 multiple-choice/multiple-select questions + up to 5 unscored questionsTime Limit: 105 minutesPassing Score: 68%Version: Winter ’25 releaseCost:
What you'll learn
Analyze business needs related to CRM processes
Utilize Omnistudio tools such as FlexCards and OmniScripts
Design scalable cloud-based solutions
Gather requirements and plan solutions
Customize user experience using best practices
Course objectives
Prepare for the Salesforce Omnistudio Consultant certification exam
Understand the core functionalities of Omnistudio tools
Apply knowledge to real-world digital transformation projects