About the Salesforce Platform Administrator CertificationThe Salesforce Platform Administrator certification validates your ability to manage and configure Salesforce so businesses can get the most from their CRM. The exam covers Salesforce applications, core features, and administrative tools across Sales Cloud, Service Cloud, and Collaboration Cloud.Two Levels of CertificationSalesforce Certified Platform Administrator – Focuses on essential skills for managing users, security, data, and day-to-day Salesforce operations.Salesforce Certified Platform Administrator II – Targets experienced admins who apply best practices, leverage advanced features, and handle complex business requirements.Who Should Take This Certification?This certification is a great fit for:Professionals who work with Salesforce and want to validate their admin skills.Those responsible for configuring and maintaining Salesforce environments.Individuals who can handle common business requirements using Salesforce tools and features.It is recommended to have at least 6 months of hands-on Salesforce administration experience before taking the exam.Exam DetailsFormat: 60 multiple-choice/multiple-select questions (plus up to 5 unscored questions)Time Limit: 105 minutesPassing Score: 65%Version: Based on Salesforce Winter ‘24 releaseExam Fee: US$200 (plus applicable taxes)Retake Fee: US$100 (plus applicable taxes)Delivery Options: Online proctoring or testing centerResources: Closed-book exam (no ref
What you'll learn
understanding core Salesforce applications
configuring user settings and security features
managing Salesforce data and day-to-day operations
Course objectives
prepare for the Salesforce Certified Platform Administrator exam
develop a solid grasp of Salesforce's administrative tools
gain confidence in managing user permissions and data security