Salesforce Certified Platform Foundations and Practice Test
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About this course
This course is designed for individuals looking to start their journey with Salesforce, particularly those aiming for the Salesforce Platform Foundations Certification. It covers essential skills and knowledge around the Salesforce ecosystem, like how to effectively use Salesforce Customer 360 and the latest product updates. With no prerequisites, it’s perfect for absolute beginners wanting to deepen their understanding of CRM platforms.
What you'll learn
- Understand how the CRM platform connects departments and customer data
- Identify business challenges solvable by Salesforce Customer 360
- Familiarity with key Salesforce terms and functionalities
- Gather requirements, manage data, and report using Salesforce
Skills you'll gain
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