Salesforce Certified Platform Foundations Exam Prep

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Salesforce Certified Platform Foundations Exam Prep

About this course

This course is designed for those looking to establish a solid foundation in the Salesforce ecosystem, particularly featuring the Salesforce Customer 360 Platform. It's perfect for individuals who are new to Salesforce, offering insights into how CRM systems integrate teams and manage customer data. By understanding the core features such as reporting and data management, you'll be well-equipped to tackle everyday business operations within the platform.

What you'll learn

understanding CRM systems
navigating Salesforce interface
performing fundamental tasks like reporting and user access management

Course objectives

assessing readiness for the Salesforce Certified Platform Foundations Exam
recognizing key Salesforce terminology and concepts
identifying common use cases for Salesforce

Skills you'll gain

salesforce crm reporting customer data data management business operations security settings customer 360 user setup platform foundations

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