This course offers comprehensive practice tests designed to prepare you for the ServiceNow Certified System Administrator (CSA) exam. Each question includes detailed explanations and links to official documentation, ensuring you gain a deep understanding of the material and boost your chances of passing the official exam.Based on my experience, approximately 30% of the questions from these practice tests are repeated in the actual ServiceNow exam.With your enrollment, you'll receive access to 4 full-length, realistic practice tests, totaling 240 questions.These practice exams mirror the structure and content of the official CSA exam. To ensure success, I recommend taking these tests multiple times before attempting the real exam. Aim for a perfect score here to confidently pass the CSA certification.The course also reflects the latest updates from the Xanadu and Zurich releases!Platform Overview and Navigation (7%) ~4 questionsServiceNow Platform overviewPlatform capabilities and servicesThe ServiceNow InstanceNext Experience Unified NavigationInstance Configuration (11%) ~7 questionsInstalling applications and pluginsPersonalizing/customizing the instanceCommon user interfaces in the PlatformConfiguring Applications for Collaboration (20%) ~12 questionsLists, Filters, and TagsList and Form anatomyForm ConfigurationForm templates and saving optionsAdvanced Form ConfigurationTask ManagementVisual Task Boards (VTBs)Reporting, Dashboards, and Performance
What you'll learn
understanding of ServiceNow platform capabilities
familiarity with instance configuration
ability to configure applications and manage tasks