***NOTE: Updated for the Yokohama 2025 ReleaseMaster the core concepts of ServiceNow Project Portfolio Management (PPM) with realistic practice tests designed to help you strengthen your knowledge of projects, demands, resource management, financials, and portfolio workflows within the ServiceNow platform.This course includes 170+ carefully crafted practice questions with detailed explanations based on official ServiceNow documentation, training materials, and developer resources to help you better understand real-world PPM concepts and implementation scenarios.- Important Note: The CIS-PPM certification is no longer actively offered by ServiceNow. This course is designed for learning, knowledge enhancement, implementation understanding, and legacy certification preparation purposes.Exam Scope1. PPM Implementation Overview (2%)Overview of PPMPPM Business Outcome ModelPPM PersonasNow Create Methodology2. PPM Application Overview (22%)PluginsTables & Data ModelsProperties & PreferencesUser & Role AdministrationGroup Administration3. Idea & Demand Configuration (21%)Configuring IdeaIdea to Task Process FlowIntegrating Innovation Management with Universal RequestIdea to DemandDefining StakeholdersAssessmentsDemand Visualization Capabilities4. Project Configuration (22%)Project TemplatesProject WorkspacePlanning ConsoleInvestment PortalStatus ReportsRIDAC5. PPM Teamspace Configuration (2%)<
What you'll learn
understanding of PPM implementation and methodologies
knowledge of project and demand configuration
ability to navigate and utilize PPM applications within ServiceNow