This course delves into project management principles and the integration of generative AI tools to enhance account management effectiveness. Learners will develop skills in planning and executing projects, managing digital content, and creating business process guidelines. The course will also explore strategic competencies and how they apply to account management with a focus on Microsoft 365 tools, Copilot, and best practices for digital content organization, including metadata tagging and modern search techniques.
What you'll learn
planning and executing projects
managing digital content
creating business process guidelines
integrating generative AI tools into account management
working with Microsoft 365 tools
applying strategic competencies in account management
Course objectives
to enhance account management effectiveness using AI tools
to explore project management principles
to improve digital content organization and management